As long as you meet our returns criteria we will be able to refund or exchange your item. You can check our returns policy here. You can make a return through our Returns centre or give us a call on (03) 9303 7735.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Parcels are usually shipped within 24-48 hrs (except for weekends). Delivery time is dependent on Australia Post, you can track your parcel through here.

If you have made a mistake with your order contact us immediately on 0393037735 or email info@ozmah.com. If your order has already been dispatched wait for the parcel to arrive and contact us on 0393037735.

Yes you can select click and collect at our checkout and collect from our store in Coolaroo. Get Directions Here